Sale Item Policy

Sale Item Policy

At Medical Uniforms NZ we strive to provide our customers with exceptional value and quality products, including items offered at discounted prices during sale events. We want to ensure that you have a clear understanding of our Sale Item Policy to make informed purchase decisions.

Non-Refundable and Non-Exchangeable:
All sale items are sold on a "final sale" basis. This means that once you have made a purchase, these items are non-refundable and non-exchangeable. We do not accept returns or offer exchanges for sale items, except in cases where the product is damaged or defective upon receipt.

Quality Assurance:
We take pride in the quality of our products. If you receive a sale item that is damaged or defective, please contact our customer support team within 10 days of receiving your order. We will work with you to resolve the issue promptly and ensure your satisfaction.

Careful Selection:
We encourage our customers to choose sale items carefully. Before making a purchase, please review the product descriptions, images, and size guides available on our website to ensure that the item meets your expectations and requirements. If you have any questions about a sale item, our customer support team is here to assist you.

Exceptions:
As mentioned earlier, the non-refundable and non-exchangeable policy for sale items does not apply to products that are damaged or defective upon arrival. In such cases, we will provide a replacement or offer a refund, as appropriate.

Contact Us:
If you have any questions or concerns about our Sale Item Policy or need assistance with a sale item order, please do not hesitate to contact our customer support team. We are here to help and ensure that your shopping experience with us is enjoyable and satisfying.

By making a purchase of a sale item on our website, you acknowledge that you have read, understood, and agreed to our Sale Item Policy.