B2B Returns and Exchanges
Easy Returns and Exchanges - Yes! We offer a FREE* Courier ticket
When Can You Return? You have a 10-day window from the date of delivery to initiate a return with your MUNZ Team Member.
- Items are not Special Order Items* - see below
- Items should be in resalable condition, complete with tags and original packaging.
- No signs of wear, use, or markings on the items.
- Make sure to provide invoice number you received the goods on
*Special Order Items:
If the items were customized (for example, with monogramming, or modified in some way) or special sizing was ordered, these items may be non-refundable and non-exchangeable. We do not accept returns or offer exchanges for these items, except in cases where the product is damaged or defective upon receipt.
We offer a FREE courier ticket for our B2B customers. Simply get in with your MUNZ Team Member and we'll arrange it for you. You can find their information on your HOME Page.
Exchanging for a Better Fit? No Worries! If you're swapping an item for a different size or color, there's no need to worry about extra shipping costs.
Processing a Credit? From the time we receive your items, it can take up to 2-5 business days for us to the time we issue a credit to your account.
We're here to ensure your B2B uniform shopping experience is a breeze. If you have any questions or need assistance, don't hesitate to reach out.