Quality & Durability

We choose fabrics and brands built for the realities of healthcare work — daily wear, frequent hot washes, and long shifts on your feet. Cherokee, Dickies, Healing Hands, Med Couture and Jaanuu are trusted globally for exactly this reason.

Genuine manufacturing faults

Like any New Zealand retailer, we stand behind what we sell. If a garment has a genuine manufacturing fault, your rights under the Consumer Guarantees Act apply. Send us the details and a photo if you can, and we'll put it right — repair, replacement or another remedy as appropriate.

What this doesn't cover

Normal wear and tear, fading or damage from use over time, incorrect washing, or change of mind. For change-of-mind returns, see our Returns Policy.