Here at Medical Uniforms NZ, we are committed to the quality of the products we sell and offer a Lifetime Durability Guarantee*. Your medical uniforms are built to endure the rigors of daily use while maintaining their condition.
Rest assured, should you encounter any manufacturing defects, we're here to set things right. Should you find any manufacturing faults within one year, we will repair or replace your uniform at no charge, giving you the assurance you seek in your investment. After one year, we will consider at our discretion any items for return that are defective due to materials or craftsmanship. Our promise aligns with the New Zealand Consumer Guarantees Act, reflecting our dedication to your satisfaction and standing firmly by our commitment to excellence.
Remember, to ensure the longevity of your attire, it's vital to heed the care instructions on the garment label. For damages due to wear and tear, worry not. Our team is ready to repair at a reasonable and transparent charge, as long as garments returned are clean and washed.
*Please note that the Lifetime Durability Guarantee references the suggested lifetime of the product which means the usual and customary wearable life of the product, by the original owner, or within the production period (and some years thereafter). It does not pertain to the lifetime of the buyer. Exclusions do apply, such as footwear, damages from accidents, improper care, or normal wear and tear. Only original, unaltered, and unmodified materials and workmanship are covered by this policy. This guarantee is valid for the original owner only.
